Where does your name come from?
Our store was originally a Moroccan import store - named for the capital of Morocco, Rabat. Astrid, the original owner, added her name when she took over ownership in 1977.
Is that a dog in your logo?
That fine fella is actually a reindeer wearing some pretty sweet platform boots.
Do you have other locations?
We are a stand alone store and have our own distinct merchandise and focus. We are not connected to the Rabat stores in San Francisco or Berkeley.
Do you sell your items online?
We sincerely believe that to achieve the right fit, its important to try shoes on in person. We pride ourselves in our customer service and our ability to help customers find the right shoe and the right fit for their particular needs. That's only truly possible when you visit us in store.
Do you carry large sizes?
We carry up to size 11 for women and 13 for men in select styles.
What is your return policy?
We offer store credit on unworn shoes within two weeks of purchase. Store credit never expires so you can use it whenever you'd like.
When are your sales?
We discount our shoes as they are being discontinued so we always have a wide selection on sale. To get the inside scoop on store wide sales and special promotions be sure to join our shoe club.
Can I bring my dog into the store?
We love dogs! Bring em' on in!
What do I get if I join the Shoe Club?
You'll be getting emails from us 3 times a year. We will let you know about new merchandise, upcoming sales, special promotions, and info about invitation only Shoe Club events like trunk shows and our Holiday Party. You'll also get a free pair of birthday socks the week of your birthday!
It's a great way to keep in touch!
If we haven't answered your question give us a call (415) 282-7400